Cancellation policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.Â
Subscriptions
When you purchase a subscription, you will receive recurring deliveries based on the duration and frequency you select at the time of purchase.
Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.
Subscription pricing is based on the current price of the product at the time of each renewal. This means the price charged for subsequent deliveries may vary from previous orders if the product price has changed.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew, you may cancel your subscription at any time before the next billing date.
You can manage, change, or cancel your subscription at any time using the link provided in your order confirmation email or through your customer account.
For more information on returns and refunds, please refer to our Returns Policy.
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Pre-orders and Backorders
When you purchase a pre-order, you are purchasing a product that is currently out of stock or not yet available.
We may collect no payment or a partial deposit at checkout, store your payment method, and then process the full or remaining payment at a later date when the product becomes available.
You may cancel a pre-order that has not yet been fulfilled. Once the order has been fulfilled, it cannot be cancelled; however, you may request a full or partial refund in accordance with our Returns Policy."